Warranty
EZ Dump Commercial Inc. products are backed by the added security of our warranty, where indicated. We warrant that these EZ Dump Commercial Inc. products will be free of defects in material or workmanship under normal use and cared for according to the instructions during EZ Dump Commercial Inc. product’s 1-year warranty period. Please note that the warranty period begins from the date of purchase by the original end-user purchaser. Each product has a unique warranty period, which can vary per model and/or the distributor/retailer it is purchased from. Minor imperfections such as scuffs or shipment marks and slight color variations may be considered normal. Our 5-Year No Holes Guarantee excludes damage to the product from misuse or abuse, such as improper cleaning, neglect, accident, alteration, fire, theft, hot grease or flame.
In the unlikely event that your product becomes defective during the warranty period, at EZ Dump Commercial Inc.’s discretion, we may provide replacement parts for your product at no charge. We may require photo documentation of the product, if physical inspection of the product is not feasible. If there is no part, and the product is under warranty, we may provide a prepaid return label and arrange a repair, then return the product back to you. Repairs are generally processed within 10 to 15 business days from the date of receipt.
Following conditions apply to our warranty terms, but not limited to:
- A copy of your dated proof of purchase may be required prior to any claims under our warranty
- Your EZ Dump Commercial Inc. product has been manufactured to strict specifications and has been designed for use with EZ Dump Commercial Inc. authorized accessories and replacement parts
- This warranty expressly excludes any defects or damages caused by accessories, replacement parts, and repair services other than those authorized by EZ Dump Commercial Inc.
- This warranty is applicable to commercial customers only. Specially discounted merchandise may not be covered by our warranty. This warranty is valid only in the country where the EZ Dump Commercial Inc. product was purchased
Following are not covered by our warranty, but not limited to:
- Dents, scratches, and other conditions to the product that occur over time considered as normal wear and tear
- Intentional damage to the product
- Lost or stolen product
- Parts or products that have been disposed
- Any modification to the product
- Deterioration of the product arising under inappropriate exposure to extreme conditions such as outside weather, flame, extreme heat, or cold
- All incidental or consequential damages that result from user mishandling or other than its intended use
Product purchased As-Is, or from unauthorized retailers such as eBay, garage sales, Craig’s List, and thrift stores.